We ship orders out every Monday meaning that if you placed an order on Friday your order will ship out the next business day.
Standard free shipping methods usually take anywhere between 3-10 business days to arrive to customers. Please allow the full specified time estimate before contacting us regarding your order.
(For free shipping method only) By selecting the free shipping method you are thereby not purchasing order insurance or tracking. Since no tracking or order insurance are purchased with the free shipping method we cannot send a replacement order if the original order that was shipped out has not been returned to us by Canada Post.
We are confident in Canada Post's services and that they do not lose mail, so if there was a problem with your order's shipping (incorrect address, etc.) it will be returned to us and we will rectify any issues and promptly send your order to you.